Point-of-Sale
POS is the foundation of LiFE in the Air’s commerce platform—powering crew-led sales and fulfillment across all onboard and digital channels. It enables airlines to sell physical, digital, and service-based products across the passenger journey—while maintaining full control over pricing, products, promotions, and performance.
Unlike legacy inflight retail systems that rely on vendor-managed changes, LiFE’s POS puts airline teams in control—allowing them to adapt, test, and optimize retail strategies in real time.
Onboard POS for Airlines
Airlines manage their onboard retail program directly through our back-office solution, without submitting vendor tickets or waiting days for updates.
- Update menus and pricing
- Add or remove products and categories
- Configure combos, discounts, and upsells
- Enable or disable seat upgrades
- Adjust flights, routes, currencies, and taxes
- Set sales targets to incentivize the crew to sell more
Sell Across the Passenger Journey
LiFE’s POS supports retail before, during, and after the flight, enabling airlines to capture demand whenever passengers are ready to buy.
Fewer missed sales per flight
Capturing demand outside the trolley window consistently increases total transaction volume without adding service complexity.
Before service
During flight
After service
Built for Speed in the Cabin
Fast Flight Setup
Crew initializes flights instantly using QR-code scanning, automatically loading:
- Flight details
- Catering stock
- Pricing, currency, and tax rules
Reduced crew setup time per flight
Faster setup means more time selling—and less time troubleshooting.
Multi-Device Synchronization
Support for multiple Android-based POS devices per flight with:
- Real-time synchronization
- Automated stock reconciliation
- Seamless crew handovers
Higher throughput on high-load flights
Multiple synchronized devices reduce queues and increase sales capacity during peak service periods.
Multi-category Commerce
Sell More Than Food & Drinks
The POS supports multi-category commerce, enabling airlines to sell:
- Food & beverages
- Physical retail items
- Seat upgrades
- Digital products and services
Expanded revenue per passenger
Multi-category selling increases average basket size without increasing inventory complexity.
Built-In Revenue Optimization
Combos, Upsells & Discounts that airlines can configure:
- Meal and product bundles
- Route- or time-based discounts
- Targeted upsell offers
Higher average order value (AOV)
Bundles and upsells consistently outperform single-item sales with minimal crew effort.
Recover Revenue Others Lose
When a transaction fails due to offline limitations or invalid card data, LiFE automatically sends a airline branded follow-up email to the passenger with:
- Full order details
- A secure payment link
Recover 2%+ of otherwise lost onboard revenue
Airlines recapture revenue that legacy POS systems typically write off as lost or unrecoverable.
Case studyCrew Sales Gamification
Turn every flight into a performance opportunity. LiFE’s POS includes a built-in gamification engine that gives crew real-time visibility into their sales progress — motivating incremental selling behavior through tiered targets that airlines fully control.
Configurable targets
Set tiered sales goals by flight, route, aircraft type, or currency through SkyConsole, with full control over thresholds, tier naming, and reward structures
Live progress tracking
Crew see exactly where they stand against active targets during the flight, with a real-time progress bar that advances as sales are recorded
Performance reporting
Gamification data feeds directly into SkyConsole, enabling managers to track crew performance by individual, route, or fleet and refine incentive programs accordingly
Connected to SkyConsole
Continuous revenue optimization, not static reporting
All POS data feeds directly into SkyConsole, enabling:
- Near real-time performance tracking
- Missed-sale analysis
- Inventory accuracy
- Route- and aircraft-level insights
Loyalty-Ready Commerce
With connectivity enabled, LiFE’s POS is loyalty-ready—supporting loyalty-based discounts, earn-and-redeem functionality, and personalized frequent-flyer offers. By recognizing and rewarding high-value passengers in real time, airlines can increase onboard engagement, drive higher conversion rates, and encourage repeat-purchase behavior on future flights.
Global Payments, Airline Flexibility
LiFE supports global payments with airline flexibility built in—accepting cards, cash, and vouchers, enabling multi-currency transactions, automating tax handling, and integrating with multiple global payment providers. By offering passengers the right payment options in every market, airlines can increase payment acceptance rates, reduce transaction failures, and improve purchase completion across onboard channels.
Online & Offline Operations
LiFE is built for both online and offline operations, enabling full offline transactions with secure local data storage and automatic synchronization post-flight. This ensures commerce continues uninterrupted in any connectivity condition—so airlines don’t lose sales when coverage drops or Wi-Fi isn’t available.
The Business Impact
- Higher revenue per flight
- Increased average order value
- Recovered lost revenue
- Reduced operational friction
- Crew incentives to sell more
- Full airline ownership of retail strategy
